Aftermarket Sales Engineer

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, turboexpanders, services, and solutions for the liquefied natural gas (LNG), liquefied hydrogen (LH2), and industrial gases industries. Applications include fueling stations, marine engines, peak shaving, power generation, virtual pipelines, carbon capture, geothermal power, and well stimulation. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with $1.5 B USD in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

Location: Neuenburg am Rhein, Germany OR Remote 

We are looking for a results-driven Sales Engineer to grow our aftermarket business across Europe. Reporting to the Sales Manager Europe, this role is focused on driving revenue growth and strengthening customer relationships within the assigned territory.

We're looking for someone who actively engages with Industrial Gas & LNG Terminals customers to understand their evolving needs, reviews and enhances the value proposition, and identifies new growth opportunities. This position plays a key role in expanding our aftermarket presence by delivering tailored solutions and uncovering untapped potential.

Collaboration with our internal service, engineering, and logistics teams is key to ensuring customer satisfaction and regional growth.

Key qualifications include:

· Proven sales experience in industrial or technical markets, ideally within the Rotating Equipment or Cryogenic Industry

· Strong business development skills with a proven track record of uncovering new opportunities and converting them into revenue.

· Excellent customer relationship management abilities. Skilled at building trust and long-term partnerships.

· Ability to analyze market trends and customer needs to shape competitive value propositions.

· Ability to travel frequently, considering 50-75 % of the time spent travelling.

This is a great opportunity to join a global leader in clean energy solutions and support the growing demand for sustainable technologies in Europe.

• Territory Management: The qualified candidate will be responsible for managing all sales activities within the assigned territory (Europe). This includes maintaining a robust pipeline of business prospects, negotiating sale agreements, and meeting or exceeding sales targets.
• Customer Relationship Management: A significant part of the role involves building and maintaining strong, long-lasting customer relationships. The salesperson will understand customer needs and maximize value from these relationships.
• Product Knowledge: Acquire in-depth knowledge of the company's products or services to effectively demonstrate their value to potential clients, answer inquiries, and address possible concerns.
• Market Research: Conduct and analyze regional market research to understand the competition, customer preferences, and identify new business opportunities.
• Sales Strategy Development: Develop and implement strategic sales plans tailored to the regional market to drive sales growth.
• Sales Reporting: Track, record, and compile reports, utilizing Salesforce, on sales performance and on strategies in implementation, using this data to forecast future sales.
• Team Collaboration: Collaborate with the sales team and other departments such as marketing and new equipment sales to achieve sales objectives and enhance client experience.
• Customer Service: Ensure the highest levels of service standards and maintain customer satisfaction, dealing with any issues that arise in a professional and timely manner.
• Sales Training: Attend and possibly lead sales training and seminars to remain updated on product knowledge, industry trends, and advancements.
• Presentation Skills: The salesman will need to make engaging presentations to potential and existing clients, offering product solutions tailored to their business needs.
• Contract Negotiations: Lead negotiations with potential customers, including finalizing contracts and agreements.
• Brand Ambassador: Act as a brand ambassador, representing and promoting the company's values and products at all times, including at industry events and trade shows.
• Represent NCEIG functional NCS (Nikkiso Cryogenic Services) business unit in Europe.
•  Monitor changes or developments within the industry and report to management.
• Promote all NCEIG NCS product portfolio, follow up, and share sales lead internally.
• Document visits, pipeline, and opportunities to feed accurate forecasting and budget planning.
• Other duties as assigned are broadly in line with the above and key objectives.

• Excellent written and verbal communication skills in English (required), German (big plus) Language (Advanced Level), including business and legal vocabulary. Any other languages is a plus.
• Bachelor/Master’s degree in Technical Sales, Business, Mechanical Engineer or related field is advantageous.
• 5-7 years of experience in sales, marketing, or business development.
• Tenacity and a confident and persuasive self-starter with a strong drive to achieve results.
• Leadership and ability to contribute to increasing team spirit.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
•  Excellent problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.
• Skilled in time management, prioritizing, and managing changing priorities in a fast-paced environment.
• Some experience in major projects or transactions.
• Experience in bidding/proposal preparation and the ability to read and understand bid/proposal specifications, both from a technical and commercial perspective.
• Strong understanding of sales processes and strategies.